Inactivate/Reactivate Users

Users with the appropriate privileges (see Request Role/Privileges) can inactivate a user who retires or separates from service.

 

Note: Do not inactivate a user who has transferred from your Base to another. The member is responsible for updating their profile to reflect the accurate duty station information. You cannot inactivate a user who has open leave or one who has subordinates listed in their profile.

Inactivate a User

Note: You cannot inactivate a user who has open leave or subordinates listed in their profile. When a user is inactivated they will lose all privileges and privilege requests, their DD2875 will be removed from the Role/Privileges tab, their account will be reverted back to User/Supervisor, the supervisor will be removed from the profile, and the user's email will be deleted so they do not keep receiving system messages. If a user has 13 months of inactivity, has no open leave and no subordinates listed, the user's account will be inactivated by the system.

  1. Click Users in the sidebar.

  2. Enter required search criteria.

  3. Click Search. The search results display.

  4. Click theView icon in the View column to open the user’s profile screen.

  5. In the user's profile screen, click thepencil icon next to Edit Profile to open the User Editor screen.

  6. Click the Inactivate User link.

  7. Click one of the following:

Reactivate a User

  1. Click Users in the sidebar.

  2. Enter required search criteria.

  3. Click the Inactive? checkbox to include inactive members in the search results.

  4. Click Search. The search results display.

  5. Click theView icon in the View column to open the user’s profile screen.

  6. In the user's profile, clickpencil icon next to Edit Profile to open the User Editor screen.

  7. Click the Reactivate User link.

  8. Click one of the following:

Note: If a user is inactivated, the user will need to have Base, CSS or a Unit Level user reactivate their inactive account.

 


Related Topics